Do you think that emotional literacy can be taught on the scale to make Agile effective for the masses of developers out there? Do we need it?
Agility depends so much on face-to-face communication, I think that our developers need higher emotional literacy skills than they've needed in the past. So when I've recruited developers in the past, I screen for emotional literacy. I don't know how to teach it... at least not teach it quickly. What do you do?